Return Policy

We have a 7 days free return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase to start a return, you can contact us at care@clotham.com
Returns will need to be sent to the following Physical address: 210, Crystal Plaza, near Silver Chock, Jai Bhawani Society, Punagam, Surat, Gujarat 395010 India If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Accept Return?: Yes
Return Method : By mail, in store
Return Window : 7 days from delivery date
Item Condition: New
Restocking fee: No cost
Return Reason And Fees : No cost(Remorse), No cost(Defective)

Damaged On Arrival
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the other item, so that we can evaluate the issue and make it right. If the product is damaged, we will give the return or exchange charge.

Parcel Lost In Transit
If a shipment is lost in transit, we wait for 10 days and then reprocess the same order. In case a replacement is not available of the same design we may ask you to either take a refund or select an alternate product.

Cancel An Order
You can cancel the order within 24 hours of placing the order before the given order cut off time. The payment will be refunded in the same payment method as you have ordered. Mail us for more information care@clotham.com

Change Of Mind
If You place order and you want to change design , color or product so you can call or mail after within the first 24 hours.
if you received parcel and you want to change product size and color so don’t worry we will arrange pickup for you and no any extra shipping charge.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2-3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact us
Physical address: 210, Crystal Plaza, near Silver Chock, Jai Bhawani Society, Punagam, Surat, Gujarat 395010 India

Email: care@clotham.com

Phone: +91 94275 24057

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